Play Smart, Play Safe
At MapleLeaf Max, we believe that lottery games should be a form of entertainment, not a way to make money. We are dedicated to providing a safe environment for our customers and have implemented measures to help you manage your play.
1. Age Verification (19+)
It is illegal for anyone under the age of 19 to purchase lottery tickets in most Canadian provinces. We take this strictly seriously.
- We perform electronic age verification checks on every new account.
- We reserve the right to ask for proof of age documentation at any time.
- Any account found to belong to a minor will be immediately closed and reported.
2. Tips for Safer Gambling
To ensure your gambling remains a fun activity, we recommend following these guidelines:
- Set a budget: Decide how much you can afford to lose before you play.
- Don't chase losses: Trying to win back lost money usually leads to bigger losses.
- Keep track of time: Don't let gambling interfere with your daily responsibilities.
- Play for fun: Treat lottery tickets as an entertainment expense, like a movie ticket.
3. Recognizing Problem Gambling
Problem gambling can affect anyone. Ask yourself the following questions:
- Do you spend more money on gambling than you can afford?
- Do you borrow money or sell possessions to gamble?
- Do you feel anxious or stressed about your gambling habits?
- Do you lie to family or friends about how much you gamble?
- Have you tried to stop playing but couldn't?
If you answered "yes" to any of these questions, you may have a gambling problem.
4. Player Protection Tools
We provide tools to help you stay in control:
- Deposit Limits: Restrict the amount you can spend per day, week, or month.
- Time-Out: Take a short break from our service (from 24 hours up to 6 weeks).
- Self-Exclusion: If you feel your gambling is out of control, you can request to be blocked from our services for 6 months, 1 year, or 5 years.
5. Protection of Minors
We advise parents to install filtering software on their computers to block access to gambling sites for minors. Recommended software includes:
6. Help & Support Resources
If you or someone you know is struggling with gambling, help is available. These organizations offer free, confidential support in Canada:
ConnexOntario
Free and confidential health services information.
1-866-531-2600
Responsible Gambling Council
Evidence-informed resources for safer gambling.
www.responsiblegambling.org
Gamblers Anonymous
Fellowship of men and women sharing their experience.
www.gamblersanonymous.org